Unit 1: Effective Verbal Communication
Definition and Process of Communication, Importance of Communication, Types of Communication. Components of Verbal communication & Effective Speech, Conversation in English, Introduction to the Pillars of Verbal Communication.
Unit 2: Personality Development
Definition of Personality, Corporate Theories on Personality Development, Evolution of Personality, Determinants of Personality, Personality Analysis, What Makes us Winners and a Winning Personality, Indicators of Positive and Negative Self-Image, Transforming One’s Personality.
Unit 3: Attitude Management
Understanding Attitude, Recognizing the Importance and Power of Attitude. What and Why of Attitude Management, Ingredients of Positive Attitude, Developing and altering your attitude attributes and Self Evaluation of One’s own Attitude Triggers, Application of Principles that lead to developing a Positive Attitude.
Unit 4: Enthusiasm
Enthusiasm- Meaning, Implications and Applications, Importance of Enthusiasm and Self-Assessment, Ingredients of Enthusiasm, Developing an Enthusiastic Approach Towards various life.
Unit 5: Self Awareness
Introduction to the concept of Self Awareness and its dimensions. Importance of knowing oneself and one’s own hidden potential, knowing one’s strengths and weaknesses, self-discipline.
Unit 6: Self Motivation and Self Esteem
Understanding the concept of self-motivation, Need for self-motivation and Personal Effectiveness, Identifying one’s motivational factors, General Self-Motivating Tactics, Self-esteem, Components of Self-esteem, Self-esteem theories, Self esteem synonyms, Self esteem and the inner critic, Tools to Develop Self esteem.
Unit 1: Building Confidence and Fighting Fears
Self-confidence, How to help build, boost and develop self-confidence, Accelerating towards success through developing confident personality.
Unit 2: Goal Setting and Time Management
Introduction to the concept of Goal Setting and Visioning and its dimensions, Why and how to set Personal Goals, Areas of Goal Setting, Rules of goal setting and achieving goals, Realistic Goals for Self, Goal Setting Tips, Importance of Time Management, Time Management Challenges- mistakes, techniques and tips
Unit 3: Public Speaking and Presentation Skills
Importance of Public Speaking, How to Prepare Effective Speeches, Strategies for becoming a better Speaker, Importance and Use of Verbal and Non-verbal Language, Preparing ppts, Use of Audio Visuals.
Unit 4: Emotional Intelligence
Meaning of Emotional Intelligence, Five ways of measuring EI- self-awareness, management of self, awareness of others, management of others, relationships, motivation
Unit 5: Anger Management
Understanding anger, Identifying and controlling one’s anger triggers, Useful Ways to dealing with anger- Anger Management Techniques and Tools, Handling Angry People
Unit 6: Stress Management
Introduction to Stress Management, Reasons and Factors leading to Stress, Albrechts Four Types of Stresses and managing them, Various Action Based and Perception based strategies to cope with Stress, Tips and Tools for Managing Stress.
Unit 1: Interpersonal and Assertive Skills
Understanding and Identifying Different Personality Behavior, Importance and Meaning of Assertiveness, Developing Assertive Skills, Assertive Communication Techniques, Art of saying “No”, Introduction to Interpersonal Skills, Relationship Management Through Interpersonal Skills.
Unit 2: Working in Teams
Why, How and What of Working in Teams, Dynamics of a Team, Stages of Team Development, Attributes of a Successful Team, Communication in Teams- Conflict Management, Influencing and Persuasion, Problem Solving, Decision Making, Communication Strategies.
Unit 3: Building Leadership Skills
Definition of Leader and Leadership, Leadership- Roles, Skills and Styles, Developing leadership Competencies, Attributes of a Successful Leader, Taking Personal Inventory, Becoming an Inspirational Role Model, Enabling others to Act.
Unit 4: Effective Decision Making Skills
A systematic approach to Decision Making, Self Evaluation, Decision Making Model, Improving one’s own Decision Making Skills, Impact of Ethics and Values, Group Decision Making.
Unit 5: Impression Management
Importance and Understanding of Creating First Time Impressions in different situations, Making Introductions, Creating Small Talks, Taking control of your environment to create Impressions.
Unit 6: Listening Skills
Importance of Listening Skills, Different Types of Listening Skills, Improving Listening.
Unit 1: Resume Writing and Group Discussions
Importance of Resume Writing and Types of Resumes, Resume Writing Strategies and Techniques, Best Practices in Resume Writing, Preparing for Group Discussions, Successful Group Discussion Techniques, Communication Styles and Strategies in Group Discussions, Mastering GDs
Unit 2: Mastering Interviews
Relevance of understanding and appearing for different types of Interviews, Creating Impressions during Interview, Basic Interview Etiquette, Questions to prepare for Interviews, Common Interview Mistakes, Communication and Presentation Skills for Interviews.
Unit 3: Corporate Communication
Nuances on understanding Verbal, Non-Verbal and Written Communication at Workplace, Basic Corporate Etiquette- Business Cards, Handshaking, Holding Meetings and Conferences etc.
Unit 4: Cross Culture Training
What is culture, Importance of cross-cultural awareness, Insight into how cultures differ on various social and professional aspects, Dealing and Communicating across various cultures.